Access support on business days: 8:00-16:00
We provide a Helpdesk system for registered customer users for ongoing support and monitoring of the progress of service work and support requests.
The system is available both through a web browser and via email communication, which makes it easier to report and track the progress of our support team.
Users, except for access to the context help of a given application available directly inside the application, receive access to the help portal, which contains user instructions for all applications, guides on individual modules and system functions, and examples of their use to solve individual use cases. The system configuration and administration section are available for administrators, interface API documentation for programmers, and detailed guidelines for designing and using own reports.